What to do when an RVM collection bag will not scan
Record which bags the collector actually took, preserve the original bag reference, and resolve failed scans against the collection receipt.
Read moreDistinguish the retail carton barcode from the code on each empty can or bottle, then validate the return against the programme record.
For a programme that takes individual bottles or cans, check the barcode on the empty container against the programme’s accepted record. Record the outer multipack barcode separately for traceability. It identifies the retail pack and cannot establish the eligibility of the items inside it.

GS1 distinguishes identifiers for managed packaging levels and pack sizes. A four-can carton can have a Global Trade Item Number (GTIN) for the retail pack, while the cans inside carry a code for the individual product. The return programme determines which code belongs in its acceptance record.
Ireland’s Re-turn technical manual, for example, calls for a barcode on each individual container in a multipack. When qualifying packaging for a different programme, use that programme’s own requirements and check the code on a physical sample from the relevant market.
Suppose a promotional four-pack has a new carton code, and the can inside still carries the same code as the previously tested can. The record would show both codes, link the previous container record, and confirm the current result on a sample from the promotional run. If the carton code is the only one available, record the individual code as missing and route the sample for review. Keep the carton code in the packaging record so the team can identify the affected batch.
Use the label-change validation guide to check changes to printing and placement, and the rejected bottle checklist to troubleshoot an unexpected result at a live return point.
Record which bags the collector actually took, preserve the original bag reference, and resolve failed scans against the collection receipt.
Read morePlan a controlled comparison when artwork, label placement or print finish changes, and keep barcode recognition separate from physical acceptance.
Reviewed Read moreCompare reverse vending machines using the same container batch and two timers, one for intake and one for the complete return session.
Read moreTell us what you need to return and where. We can help define the remaining details.
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